Job openings for direct sales coordinator in connaught place delhi

Enquiries
o Manage sales enquiries and log all activity on CRM (customer relationship management system)
o Answer inbound calls in the allocated time frames as dictated by the business
o Follow up promptly and effectively to ensure all enquires are optimised to full potential
o Ensure correct contact details and requirement information is recorded
o Provide Key Responsibilities

consultative approach, qualify requirements and promote Avanta products
o Arrange viewing appointments, send out viewing confirmations and communicate accordingly
o All communications should be carried out in a professional, courteous and timely manner

CRM
o Log all leads and check for duplicates
o Make prompt contact via phone and email to qualify the requirement
o Arrange a viewing where possible and inform the broker / agent
o Accept or reject broker and commercial agent leads
o Ensure activities and tasks are set, completed and closed accordingly within allotted time
o Ensure overturns are clearly communicated and recorded
o Ensure daily broker liaison and communicate and record all pipeline updates
o Assist Area Sales Managers with CRM opportunity updates when required

Diary Management
o Area Sales Manager calendars to be managed effectively
o Ensure viewings are scheduled according to ASM availability where possible
o Arrange viewings and confirm ASM conducting tour has all relevant information
o Call to confirm appointment time, date and requirement for the next dayo Arrange and confirm viewing cover with centre team member if ASM unavailable. Provide enquiry
information and update CRM record and appointment. Ensure full hand over of information post viewing
is received, recorded and update the ASM and broker / agent accordingly

Meeting and Training Room Enquiries
o Essential to pass all enquires on to the relevant centre.
o Ensure the enquiry is logged and communicated accordingly
Broker Websites
o Ensure that Avanta business centres are listed correctly with accurate information