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Job openings for guest relation executive in mumbai

Guest Relation Executive

Mumbai


Review arrival lists to welcome guests
Attend to special guests (e.g. VIPs) and answer their inquiries
Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
Provide information about amenities, area and venues and promote services
Anticipate guest needs and build rapport with customers
Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
Address customer complaints and escalate to Guest Relations Manager when needed
Record information in the logbook daily
Ensure compliance with health and quality standards

Experience 2 - 4 Years
Salary 2 Lac 50 Thousand To 3 Lac P.A.
Industry Front Office / Reception / Computer Operator / Assistant
Qualification Bachelor of Hotel Management
Key Skills Guest Relations




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