https://www.jyotiplacement.com Vacancy Mon, 17 Aug 2026 23:07:24 +0530 en-us https://www.jyotiplacement.com https://www.jyotiplacement.com/job-openings-for-sales-service-executive-goa-1452716.htm https://www.jyotiplacement.com/job-openings-for-sales-service-executive-goa-1452716.htm Tue, 11 Aug 2026 00:00:00 +0530 Key Responsibilities: Customer Experience & Engagement ? Welcome and greet all visitors with warmth and professionalism, ensuring a strong first impression. ? Understand client requirements, preferences, and guide them through product ranges, materials, and finishes. ? Explain product features, design benefits, and customization options effectively. ? Coordinate with the Design and Sales teams to ensure seamless client handovers and timely follow-ups. ? Ensure clients are comfortable during their visit - offering refreshments and maintaining a pleasant environment. Client Management & Lead Handling ? Capture all walk-in, call-in, and referral enquiries accurately in CRM or enquiry logs. ? Categorize and qualify leads based on their stage (walk-in, design consultation, quotation, and closure). ? Schedule and confirm client appointments for design or sales discussions. ? Maintain communication with potential clients through calls, messages, or emails for timely follow-ups. ? Track client progress through the sales funnel and update the sales/design teams accordingly. ? Maintain confidentiality and professionalism while handling client information. ? Support the sales team in preparing or sharing basic information, brochures, or introductory presentations. \ Showroom Presentation & Maintenance ? Maintain a neat, organized, and visually appealing showroom at all times. ? Ensure displays, lighting, and signage are functional and aligned with brand standards. ? Check that product samples, catalogues, and marketing materials are up to date and adequately stocked. ? Conduct daily opening and closing checks for showroom readiness. ? Coordinate any repairs, cleaning, or display updates with relevant vendors or internal teams. Operational & Administrative Coordination ? Maintain inventory of samples, marketing materials, and consumables. ? Support in planning and executing client meetings, presentations, and product demo sessions. ? Coordinate with procurement, stores, and service teams for display or material requirements. ? Prepare daily/weekly reports on enquiries, client footfall, and showroom operations. ? Assist in planning in-centre events, collaborations, and marketing campaigns. Sales & Marketing Support ? Provide administrative and coordination support to the sales team for client follow-ups and documentation. ? Ensure all enquiry data is properly logged, tracked, and shared with relevant team members. \ ? Collect customer feedback post-visit and share insights to enhance the brand experience. ? Stay updated on new products, finishes, and company offerings to communicate effectively with clients. Key Performance Indicators (KPIs): ? Customer satisfaction and feedback ratings. ? Number and quality of leads captured and converted. ? Accuracy of enquiry records and CRM data. ? Timeliness of follow-ups and client coordination. ? Showroom upkeep and brand presentation consistency.