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Job openings for Customer Support Executive in Chennai

Opening For Customer Support Executive (Female)

Chennai

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€¢ Handle customer complaints provide appropriate solutions and alternatives within the
time limits; follow up to ensure resolution.
€¢ Identify and assess customers' needs to achieve satisfaction.
€¢ Build sustainable relationships and trust with customer accounts.
€¢ Manage large inbound calls.
€¢ Provide accurate, valid and complete information by using the right methods/tools.
€¢ Follow communication procedures, guidelines and policies.
€¢ Take an extra mile to engage customers.
€¢ Strong phone contact handling skills and active listening.
€¢ Ability to multitask, prioritizes, and manages time effectively.
€¢ Customer orientation and ability to adapt/respond to different types of characters.
€¢ Proven customer support experience is an added advantage.

Experience	0 - 3 Years
Salary	1 Lac 50 Thousand To 3 Lac P.A.
Industry	ITES / BPO / KPO / LPO / Customer Service
Qualification	Diploma
Key Skills	Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication

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