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Job openings for customer relationship manager in faridabad

Customer Relationship Manager - Faridabad (Female Candidates Only)

Faridabad

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Customer service: Handle customer inquiries, feedback, and complaints
Customer retention: Develop programs to retain customers and promote word-of-mouth marketing
Customer journey: Map the steps customers take to complete an action, such as making a purchase
Market research: Conduct research to understand the needs of customers and competitors
Data analysis: Analyze customer information to identify areas for improvement
Marketing: Create and execute marketing campaigns to improve customer experience
Reporting: Provide reporting and analysis on CRM data
Communication: Work with sales and marketing teams to improve communication with customers
Process improvement: Identify ways to improve customer service and the customer experience

Experience	3 - 7 Years
Salary	2 Lac 50 Thousand To 3 Lac 50 Thousand P.A.
Industry	ITES / BPO / KPO / LPO / Customer Service
Qualification	B.B.A, B.Com
Key Skills	Customer Relationship Customer Care Customer Service Customer Support Customer Handling MS CRM Interpersonal Skills Service Marketing Customer Management Convincing Power Problem Management

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