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Chennai
Responsibilities:
1. Provide excellent customer service through inbound and outbound calls, emails, and chat support
2. Resolve customer inquiries and issues in a timely and efficient manner
3. Build and maintain strong customer relationships
4. Collaborate with internal teams to address customer needs and escalations
5. Utilize desktop support tools to troubleshoot technical issues
6. Ensure high levels of customer satisfaction and retention
7. Maintain accurate and detailed customer records in the database
Experience | 1 - 2 Years |
Salary | 2 Lac 25 Thousand To 4 Lac P.A. |
Industry | ITES / BPO / KPO / LPO / Customer Service |
Qualification | Other Bachelor Degree |
Key Skills | Customer Relationship Outbound Calling Desktop Support Customer Service Customer Support Inbound Internal Communication Good Communication |
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